Support

We've got you, scan after scan.

Free Shipping

Free shipping for all orders over $99.

Email

Find us via contact@vispecttech.com — first reply inside 24h.

1-Year Warranty

Defects covered, no questions asked.

FAQ

Common questions.

How accurate are Vispect sensors?+

Our spectral engine matches lab-grade benchtop accuracy on key parameters. See each product page for full range and accuracy specs.

Do I need to calibrate?+

No periodic calibration. A four-click distilled-water re-zero takes ten seconds and is only needed if readings drift unexpectedly.

How does shipping work?+

Free shipping in the continental US. International orders ship from Houston within two business days.

What's the warranty?+

One year against defects. Solid-state design means there's nothing mechanical to wear out.

Can one device test water and wine?+

No — each sensor is calibrated for the substrate it's designed for. PureFlow for water, VinoExpert for wine, etc.

Do I need the AI to use the device?+

No. Readings appear on the on-device display. The AI unlocks AI Expert verdicts and history.

Still need a hand?

Drop us a line and we'll get back to you within a day.

Email contact@vispecttech.com